Privacy policy

Last updated: June 1, 2026

This Privacy Policy describes how Broquet (“Broquet,” “we,” “us,” or “our”) collects, uses, and discloses information about you when you visit, use, or make a purchase from gobroquet.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). Broquet is a Florida-based business. For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

1. Information We Collect

Personal information you provide to us. When you place an order, create an account, sign up for our mailing list or SMS list, contact us, or otherwise interact with the Site, we collect information such as your name, email address, phone number, billing and shipping address, payment card details (processed by our payment processor), order history, and any messages or content you submit to us.

Information collected automatically. When you use the Site, we and our service providers automatically collect information about your device and your interaction with the Site, including IP address, device identifiers, browser type, operating system, referring URL, pages viewed, and dates/times of access. We use cookies, pixels, and similar technologies (including those provided by Google, Meta, and third-party analytics or advertising partners) to collect this information.

Information from third parties. We may receive information about you from third parties such as our payment processor (Shopify Payments), shipping carriers (UPS, FedEx, USPS), marketing partners, advertising networks, and social media platforms when you engage with our content on those platforms.

2. How We Use Your Information

To process and fulfill your orders, including arranging shipping and providing receipts
To provide customer service, respond to inquiries, and resolve issues
To send transactional communications about your account or orders
To send marketing communications (email, SMS) where you have opted in
To personalize your experience and recommend products
To analyze and improve our Site, products, and marketing
To detect, prevent, and respond to fraud, abuse, or security risks
To comply with legal obligations and enforce our terms

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, analyze how the Site is used, and deliver targeted advertising. You can control cookies through your browser settings and the cookie consent banner on our Site. Disabling cookies may impair certain features.

4. Third-Party Services

We share information with service providers who perform services on our behalf, including:

Shopify Inc. — e-commerce platform and payments
Local florists and fulfillment partners — to prepare and ship your order
Shipping carriers (UPS, FedEx, USPS) — to deliver your order
Google (Google Ads, Google Analytics, Google Merchant Center) — for analytics and advertising
Meta (Facebook, Instagram) — for advertising
Email and SMS providers — to send transactional and marketing communications
Customer reviews and support tools — e.g., Judge.me

These providers are authorized to use your information only as necessary to provide services to us.

5. Data Sharing

Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

6. Marketing Communications

Email. If you opt in to receive marketing emails, you can unsubscribe at any time using the “unsubscribe” link in any marketing email or by emailing dberry@gobroquet.com.

SMS / text messaging. See our BROQUET Messaging Terms and Conditions below.

7. BROQUET Messaging Terms and Conditions

The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, and any promotion of our products/services.
You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at dberry@gobroquet.com.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read the rest of this Privacy Policy.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us so we can delete it.

10. Your Privacy Rights

All U.S. residents. You may request to access, correct, or delete the personal information we hold about you, or opt out of marketing communications, by emailing dberry@gobroquet.com. We will respond within a reasonable timeframe consistent with applicable law.

California residents (CCPA/CPRA). You have the right to: know what personal information we collect, use, and share; request deletion of your personal information; correct inaccurate information; opt out of the sale or sharing of personal information; and not be discriminated against for exercising your rights. Submit a request by emailing dberry@gobroquet.com.

Florida residents. Under Florida law, Florida residents may have rights regarding their personal information, including access, correction, deletion, and opt-out of certain processing. To exercise these rights, contact us at dberry@gobroquet.com. We do not knowingly sell personal information of any Florida resident under 18.

Other state residents. Residents of states with comprehensive privacy laws (including Colorado, Connecticut, Virginia, Utah, and others) may have additional rights regarding their personal information. Contact us at the email above to exercise these rights.

11. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it.

12. International Visitors

The Services are operated from the United States and intended for U.S. customers. If you access the Site from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your jurisdiction.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Broquet
Email: dberry@gobroquet.com
Website: gobroquet.com